Berlin Emergency Number Finder
Choose what is happening for a calm starting point: 112 for a medical emergency or fire, 110 for immediate police danger, plus the German-only 116117 doctor line and practical lost-card and passport steps.
A free visitor-oriented emergency starting point for Berlin. It does not replace an operator or on-scene assessment.
Use this tool before or during a Berlin trip to save the official numbers and understand which service normally fits. If life may be in danger, call 112 and follow the operator’s questions. Mobile emergency calls in Germany require an inserted, active SIM.
112 or 110
Call 112 for a life-threatening medical problem, serious injury or fire. Call 110 for immediate danger or a crime requiring police. Both calls are free, and the services can coordinate when a situation needs more than one response.
Language and mobile calls
Emergency staff often speak English, but Berlin does not guarantee it on every call. State the location first and use short sentences. A foreign SIM is fine, but a mobile emergency call requires an inserted, active SIM.
When it is not life-threatening
The medical on-call service at 116117 runs 24/7 but its phone line is officially German-only. Use the 116117 English information page for the current service explanation and practice search.
Cards, theft and passports
Use 116 116 for participating card issuers or your bank’s own emergency route. A past theft with no current danger needs a criminal report, a Strafanzeige, at a station or through the Internetwache. Report a missing passport to police and follow your own embassy or consulate’s instructions.
Official checks
Confirm current guidance with Berlin Police, the Charité poison emergency service and the relevant service shown in the result. This tool gives general guidance, not medical, legal or emergency-service advice.